No matter what kind of business you run, a huge part of your business’ success ties back to your customer service strategy; according to a 2017 Microsoft report, more than half of consumers have stopped doing business with a company due to poor customer service. And as industries continue to get more and more competitive, building a dedication to customer service into your brand DNA is more important than ever. At the core, customer service is just what it sounds like — servicing your customers. If you consistently provide the kind of high-level service that leaves a mark on your…
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